Resources and Policies
At Distraction, It is important to us that parents and young people have full awareness of our policies, and can properly get to know us before meeting us. This also applies for any local partners would like to work with us. Trust is vital when it comes to young people, so we have provided many different resources for you to read.
Policies
Child Protection & Safeguarding Policy
Distraction community and youth project is committed to providing a safe environment for young people. The Child Protection Policy and Procedures reflects this commitment and aims to ensure that all concerns about care and protection of children and young people are effectively managed.
Complaints & Grievance Policy
The Distraction Community and Youth Project recognises that volunteers have the right to raise grievances about any matter related to their volunteering (this could be in relation to another volunteer, a member of the paid staff, or the manner in which they are being treated by the Distraction Youth and Community Project.
Social Media Policy
Distraction Community and Youth Project will be using social media to contact, inform and interact with our community. The following policy outlines what actions are appropriate and what is unacceptable.
Worker Code of Conduct
The following are a guide to helping create a safe and protective culture for young people, staff and volunteers. For full guidance in relation to child protection procedures please refer to the Distraction Community and Youth Project Child Protection Policy.
Young Person Code of Conduct
In order for Distraction Community and Youth Project to be an enjoyable experience, we have devised a code of conduct that all young people need to agree upon. This ensures that Distraction is a welcoming, safe environment where everyone is clear on what is expected of members, as well as what is unacceptable.
Constitution of a Charitable Incorporated Organisation (Foundation Model)
Support Helplines & Resources
If you are struggling or just need someone to talk to, these services offer free, confidential support.
Mental Health & Emotional Support
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Childline
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Support: For anyone under 19 with any issue they’re going through.
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Phone: 0800 1111 (Free, 24/7)
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Web: www.childline.org.uk
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The Mix
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Support: Essential support for under-25s, from mental health to money and breakups.
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Phone: 0808 808 4994 (4pm–11pm daily)
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Text: Text 'THEMIX' to 85258 (24/7)
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Web: www.themix.org.uk
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YoungMinds
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Support: Mental health support and crisis messenger service.
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Text: Text 'YM' to 85258 (24/7)
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Crisis & Suicide Prevention
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Papyrus (HOPELINE247)
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Support: For young people struggling with thoughts of suicide.
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Phone: 0800 068 4141
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Text: 88247
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Web: www.papyrus-uk.org
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Samaritans
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Support: For anyone who needs someone to listen without judgement.
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Phone: 116 123 (Free, 24/7)
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Web: www.samaritans.org
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Identity & Safety
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Switchboard LGBTQ+
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Support: Safe space for the LGBTQ+ community to discuss anything.
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Phone: 0800 0119 100 (10am–10pm daily)
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Web: www.switchboard.lgbt
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Runaway Helpline
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Support: For anyone thinking about running away or who has already done so.
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Phone/Text: 116 000 (Free, 24/7)
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Local Oxfordshire Support
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Oxfordshire Mind (Information Line)
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Phone: 01865 247788
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Emergency Services
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If you are in immediate danger or have a medical emergency, please call 999 or visit the nearest A&E department (Horton General Hospital).
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